Whoa, Nelly…

Hello, Community on the Cape Fear!

Megan here. I felt that something desperately needed to be said about last night (Friday, January 12th, 2018). Sincerest apologies are due to each of you who came out. We were caught so unexpectedly by the size of the crowds of hungry people that came to Mermaid Point yesterday evening. We have never, ever seen that many folks come out to have dinner and enjoy themselves at the restaurant. Last night was rough. Last night stung, and we feel horrible things just didn’t come together the way we’d planned.

To everyone who waited over an hour for food that may or may not have come, to those who were waiting outside just to be seated, to all those folks who left after already waiting so long– all of us at Mermaid Point are truly and emphatically sorry!

That being said, I hope all of you can understand that we’re experiencing some very big growing pains. Please bear with us after this and I promise that Mermaid Point will only become better and better. We’re learning from each and every mistake we make. We ask for your forgiveness and hope that we’ll see you back for another try.

Warmly,

Megan, Ilia, and your friends at Mermaid Point

mermaidsapology

4 Replies to “Whoa, Nelly…”

    1. Thank you so much for your supportive input. It really is a hard knock for us. We’ve never seen that kind of volume in one night and we’re just so sorry that we disappointed so many people who came out probably for the first time. What a way to make a first impression, oye! But we’ve got some learnin’ under our belt now. Again, thank you for your support, it really means the world to us! -Megan

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  1. Hi there! This Friday, We will be arriving from Warsaw, Va to meet family and eat at your restaurant! I have been looking at the menu and it looks scrumptious. My husband was A Pastor in Lillington many years ago. Hope we will have the chance to meet you. Donald & Linda Bowen.

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    1. Hello Donald & Linda! I’m so glad to hear y’all are coming to eat with us this Friday! We hope you enjoy being back in Lillington after so long. My husband, Ilia may be there on Friday and he’d love to chat with you if you ask for him; tell him y’all wrote us a message on our website. I’ve shown your comment to him so I hope he remembers! We truly and deeply appreciate your business and if you have any comments or concerns regarding food, service, or atmosphere, we’re open to hearing what you have to say 🙂 Have a lovely rest of your Wednesday and we’ll see you on Friday. Sincerely, Megan

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